A refund can be requested provided the Rage Festival Passport has not been delivered or collected. Any refund will incur a cancellation charge.

You are entitled to cancel your Rage Festival Passport on the condition that the Rage Festival Passport has not yet been electronically delivered or collected. This cancellation may be made at any time prior to 1 December 2023 (the day before the starting date of the event) by sending a cancellation notice to support@howler.co.za whilst CC-ing hello@plettrage.co.za. 

In the event that a client wishes to have their ticket refunded for personal reasons, the following cancellation charges apply. Refunds are processed in the following terms, refunds do not include bookings & admin fees:

More than 180 days prior to the event

75% of original Passport/Ticket purchase price refunded.

More than 90 days prior to the event

50% of original Passport/Ticket purchase price refunded.

More than 60 days prior to the event

25% of original Passport/Ticket purchase price refunded.

Between 7 – 30 days prior to the event

Strictly no refunds. 

During or after the event

Strictly no refunds.

All cancellations require a 30-day lead time.