Yes, simply purchase a ‘VIP Upgrade’ from our ticket shop. Be sure to download both your original and upgrade ticket when coming to wristband collection as we will need to scan them both in order to issue you your VIP wristband.

Please contact our ticketing partner at support@howler.co.za to request a refund – if you would like to inform us of your request you are welcome to include us in your email at hello@plettrage.co.za

Our passports are priced in phases, meaning the earlier you book your spot the more cost effective it will be! You can see a full list of this year’s passport pricing on our Tickets Page.

Its natural that your parents will be concerned with you being away from home for so long, many of you for the first time in your lives. We know it can be tough for them, so we highly recommend letting them read through the safety section of our website so they can familiarise themselves with all that we do to ensure your safety during your time with us.

If they still have concerns, we also encourage parents and guardians to reach out to us so we can answer any questions directly and ease their minds

Each wristband is fitted with a square chip called an RFID. This is not only used to store your cashless credit and make payments, but it also stores all your personal information such as your name, emergency contact, and any medical information you choose to share with us when registering your ticket. This can be scanned by any of our staff throughout the festival should you need help of any kind and giving parents and guardians peace of mind that they can always be easily contacted by their children should they have any need to do so.

Although we take every possible precaution to ensure the safety of each and every Rager, the process of education really does begin at home. We strongly encourage all parents to begin open and honest dialogues with their children around partying responsibly. By discussing topics such as alcohol consumption openly, you can help prepare your child to behave responsibly and take care of themselves during their time with us.

We also highly recommend you go through our safety page with your children to make sure you are all familiar with our safety procedures.